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The problem with activity & engagement (and what to measure instead)

Get out your work gloves, it's time to give your metrics context by tying them to a customer process.

4 min read

The 4M Process for Enterprise Performance Management

Learn how to map, measure, manage and master customer lifecycles to deliver exceptional experiences.

4 min read

What’s Customer Experience Engineering?

Customer Experience Engineering (CXE) is a new discipline that addresses key shortcomings in the current practices around customer management.

3 min read

Remarkable Health Streamlines their Onboarding

Remarkable Health is utilizing Chassi to streamline onboarding and set customers up for successful product adoption.

2 min read

CodaKid Optimizes Conversions with Chassi

CodaKid uses Chassi to optimize unassisted paid conversion in their Free Trial customer journey.

2 min read

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