Know what customers need before they do
Develop a baseline understanding of positive and negative behavior so you can predict customer outcomes.
Help is already on the way
When you understand what negative behavior looks like, you can send help at exactly the right moment.
Anticipate your customers’ needs
Anticipate your customers’ needs with a holistic view of their journey from beginning to end.
Spot the outliers — send help
While many of your customers may successfully engage with your product, Chassi can spot the ones who don’t.
Set limits and thresholds to trigger alerts
Use automated triggers to turn your product into a customer success machine.
How can Chassi help?
Your orchestration engine to systemically lead each customer through personalized journeys.
Use data to identity common trouble spots, and take steps to improve the customer journey.
No more “shooting in the dark”. Gain direct insight into the underlying causes of customer satisfaction.