Pave the way for each customer’s success
No process is perfect. Chassi helps you identify the barriers that stand in the way of customer progress.
Use customer journeys in aggregate for new insights
Use a new set of metrics to form a detailed understanding of your customer behavior.
Use data to identify common roadblocks
Go beyond simple page flows and click paths to see where customers commonly stumble.
Analyze trouble spots to uncover root issues
Zoom in on any step in your process to gain insights and determine why customers get stuck.
Discover holes and gaps in your journeys
Mapping your ideal or expected process allows you to see exactly where customers fall off.
How can Chassi help?
Your orchestration engine to systemically lead each customer through personalized journeys.
Use data to identity common trouble spots, and take steps to improve the customer journey.
No more “shooting in the dark”. Gain direct insight into the underlying causes of customer satisfaction.